Frequently Asked Questions

This FAQ was last modified on Dec 31, 2018 @ 03:16

What Shipping Methods Are Available?

It Depends of Seller.

How Long Will it Take To Get My Package?

Once Order Placed will be Verified and shipped by sellers through courier services who deliver the packages to your doorstep or the nearest pick-up store if the option is selected. should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. Some items Attract More Time Duration which will be mentioned after you select item options

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

How Do I Track My Order?

You Can Track Your Order By Here – Order

What Payment Methods Are Available?

We Use Razorpay Payment Gateway and accept payments of any payment method – Credit / Debit Cards, UPI, Netbanking, G Pay, EMI and many more.

How Should I to Contact if I Have Any Queries?

You Can Contact CyCart Support Via Email – [email protected]

Do I Need an Account to Place an Order?

Yes.

What does 'Backorder' mean?

Products marked as ‘Backorder’ are Out Of Stock items and you can Backorder them. Backorder items will be Checked for availability of stock and shipped after their availability by the seller with whom you’ve Backorder them. If Backorder Product Unavailable Even after 30 Days The Money You Have Paid Will Be Refund Back.

How can I cancel my order?

In Oders Click on “Cancel Order” below. Choose the order, select and submit!

How will I get a refund for an item I cancelled?

If you’ve already paid for your order, we will refund the money in the original mode of payment.

You can also check the status of your refund in Orders List

When can I expect refund for my returned item?

Once we receive the original item, we will do quality check within 2 days and initiate refund.

– For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
– For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 2 hours.
We will also keep you updated on email and SMS.